Privacy policy.

Who is responsible for your information

MERIT Surface Care is the business responsible for personal information you provide in connection with an enquiry or service. You can contact MERIT at info@merit-group.co.uk or 07359 006653.

Information that may be collected

When you call or email, MERIT may receive your name, contact details, address or postcode, details about the work requested, photographs you choose to send, appointment information and correspondence relating to the service.

The website host may also process routine technical data such as an IP address, browser type, requested page and time of access for security and reliable delivery.

Why information is used

Information is used to respond to enquiries, prepare quotations, arrange and deliver services, keep appropriate business records, meet legal obligations and protect the website from misuse.

Sharing and retention

Personal information is not sold. It may be handled by service providers that support email, hosting or business administration, or disclosed where required by law. Information is kept only as long as reasonably required for the purpose collected and any applicable legal or accounting obligations.

Your rights

Depending on the circumstances, UK data-protection law may give you rights to ask for access, correction, deletion, restriction or objection, and to complain to the Information Commissioner’s Office. Contact MERIT first if you want to ask about information held about you.

External links

Links to Google and Facebook open services operated by those organisations. Their own privacy terms apply when you use them.

Updates

This policy was last reviewed on 4 September 2026 and may be updated when the website or business processes change.